Design and Development of a Patient-Centered E-Health System to Improve Patient Understanding at Discharge

Design and Development of a Patient-Centered E-Health System to Improve Patient Understanding at Discharge

DESIGN AND DEVELOPMENT OF THE STRATEGY TO IMPROVE PATIENT SATISFACTION IN A HOSPITAL SETTING

Attempts made ​​in order to improve management tools of performance showing the importance of customer satisfaction in determining the organizations’ success in profitability and business. The main objective of this study was to develop appropriate strategies to improve patient satisfaction in Hospital.   The research was a descriptive-practical one. Data was collected through a brainstorming...

A Patient-centered Health System

Creating Patient-Centered E-Health

As e-health applications have increased in number and variety, the generalized concept of e-health as “health services and information delivered or enhanced through the Internet” (Eysenbach, 2001) has lost much of its value as a mechanism for guiding development and research in this emerging field (Pagliari et al., 2005). E-health has expanded to comprise purely clinical applications (e.g., phy...

Patient-Centered E-Health: A Status Report

Patient-Centered E-Health (PCEH) is an increasingly important part of health information technology. Yet the literature in this area is mainly descriptive and atheoretical, which limits opportunities for research advancement. This paper addresses the theoretical proposition that the benefits of PCEH can be maximized by incorporating three essential characteristics: Patientfocus, patient-activit...